FULL-SUPPORT SERVICES

This support plan is designed to offer a level of service to those who need more frequent support or wish to completely outsource their technical needs.  The full-support plan is a reoccurring flat-rate payment subscription based on the size of the business, and detailed support needs.  Our office will  arrange a time to perform a discovery, evaluate all technical equipment currently in production, and later present an overview of such items and the various levels of support to possibly adhere.  Common types of technical equipment involves server(s), workstations, and other network equipment.  Notable features include premium anti-virus licensing and installs, Windows Update control, and enhanced remote support tools.  Most notably, this service plan includes unlimited ticket creations.  It was created to give your business the most simplistic technical support.